WHATFLOW FEATURE SUITE
MetaOFFICIAL META TECH PARTNER

EVERYTHING YOU NEED TO SCALE REVENUE ON WHATSAPP.

Automate checkout recovery, verify orders, provide 24/7 AI chat support, and connect your entire Shopify ecosystem with zero code.

98%
Average Open Rate
25%
Cart Recovery Rate
10,000+
Merchants Worldwide
$0
Meta Rate Markup
CART RECOVERY

ABANDONED CART RECOVERY THAT ACTUALLY CONVERTS

Recover up to 25% of lost checkouts with 98% open-rate WhatsApp messages.

When shoppers leave items in their cart, WhatFlow automatically triggers a personalized WhatsApp message with their exact cart items, a 1-click checkout recovery link, and optional dynamic discounts. Send sequenced follow-ups at timed intervals for maximum conversion.

  • 1-click pre-filled checkout link directly to Shopify checkout
  • Dynamic discount codes tailored to cart value
  • Multi-message sequence (e.g., 30 mins, 6 hours, 24 hours)
  • Automatic opt-out and quiet-hours compliance
WhatsApp
25%
Average Cart Recovery Rate
ORDER VERIFICATION

AUTOMATED ORDER CONFIRMATION & COD VERIFICATION

Cut return-to-origin (RTO) and fake orders by over 35% with interactive buttons.

Send immediate WhatsApp confirmation messages whenever a customer places an order. For Cash on Delivery (COD) stores, include 1-click interactive 'Confirm Order' and 'Cancel Order' buttons that automatically tag and update the order in Shopify.

  • Interactive WhatsApp buttons for instant 1-tap customer confirmation
  • Automatic Shopify order tagging ('COD-Confirmed', 'COD-Cancelled')
  • Customizable order summary with item images, address, and totals
  • Eliminates hours of manual phone call verification
WhatsApp
35%+
RTO Reduction for COD Stores
ORDER TRACKING

REAL-TIME FULFILLMENT & SHIPPING ALERTS

Turn WISMO ('Where Is My Order?') inquiries into delighted, repeat customers.

Keep customers in the loop at every milestone from warehouse packing to out-for-delivery and final drop-off. Automatically trigger live tracking links and carrier updates directly inside their active WhatsApp conversation.

  • Real-time triggers on fulfillment create, update, and delivery
  • Carrier tracking links embedded directly in message
  • Post-purchase upsell offers and re-order recommendations
  • Builds unmatched trust and lowers customer support ticket volume
WhatsApp
70%
Fewer 'Where is my order?' Tickets
LIVE INBOX

2-WAY CUSTOMER SUPPORT INBOX WITH SHOPIFY CONTEXT

Chat with customers in real-time with their full order history at your fingertips.

A dedicated, team-ready WhatsApp customer inbox built directly for eCommerce. When a customer replies, agents see their Shopify customer profile, recent order history, tracking status, and lifetime value without switching tabs.

  • Multi-agent team assignment and shared inbox
  • Embedded Shopify customer sidebar with order history & LTV
  • Canned quick-replies for instant resolution of common questions
  • Send custom discount codes or checkout links directly in chat
WhatsApp
98%
WhatsApp Message Open Rate
AI AUTOMATION

24/7 AI SMART BOT & INSTANT AUTO-REPLIER

Resolve 60%+ of customer inquiries automatically, day or night.

Train WhatFlow's smart AI on your Shopify product catalog, shipping policies, and store FAQs. The AI bot answers customer questions accurately in seconds, recommends matching products, and routes complex inquiries to your human agents.

  • Trained on your store policies, FAQ pages, and product catalog
  • Instant product recommendations with direct checkout links
  • Seamless escalation to human agents when needed
  • 24/7 coverage across all international timezones
WhatsApp
60%+
Inquiries Resolved Autonomously
ECOSYSTEM INTEGRATION

NATIVE SHOPIFY FLOW TRIGGERS & 1-CLICK INTEGRATIONS

Trigger custom WhatsApp workflows from any app in the Shopify ecosystem.

WhatFlow connects natively with Shopify Flow and leading eCommerce apps including Judge.me, Loox, Klaviyo, Gorgias, Recharge, and ShipStation. Trigger tailored WhatsApp messages whenever an event fires in any of your connected tools.

  • Native Shopify Flow action blocks and custom trigger variables
  • 1-click review collection on WhatsApp via Judge.me & Loox
  • Sync subscription reminders with Recharge & Appstle
  • Zero complex webhook setups or custom coding required
WhatsApp
50+
Supported App Integrations
DIRECT META CLOUD API

ZERO MARKUP ON META RATES. FOREVER.

Unlike legacy WhatsApp platforms that charge 20% to 100% markup on top of conversation rates, WhatFlow connects directly to your Meta WABA with $0 per-message hidden markup.

WhatsApp

READY TO JOIN 10,000+ MERCHANTS GROWING ON WHATSAPP?

Install WhatFlow on your Shopify store in 3 minutes. 14-day free trial, no credit card required.

INSTALL ON SHOPIFY ➔