CUT COD RETURN-TO-ORIGIN (RTO) BY UP TO 40%
Verify buyer intent before shipping. Send automated WhatsApp confirmation messages with interactive 'Confirm Order' and 'Cancel Order' buttons that update Shopify order tags in real time.
BUILT EXCLUSIVELY FOR SHOPIFY STORES
1-Click Interactive Buttons
Customers confirm or cancel their COD order with a single tap in WhatsApp—no OTP typing or phone calls required.
Automatic Shopify Order Tagging
Instantly applies 'COD Confirmed', 'COD Cancelled', or 'COD Unverified' tags to Shopify orders to streamline your warehouse fulfillment.
Address Verification & Correction
Allow customers to verify and fix incomplete street addresses or pin codes directly inside WhatsApp chat.
Prepaid Conversion Incentives
Offer a dynamic discount link to encourage COD buyers to convert to prepaid payment on Shopify before shipping.
3 SIMPLE STEPS TO SCALE
COD Order Placed
When a customer places a Cash on Delivery order, WhatFlow instantly detects the COD payment gateway.
WhatsApp Button Sent
Customer receives a WhatsApp summary with 'Confirm Order' and 'Cancel' interactive quick-reply buttons.
Warehouse Tagged
Upon clicking, WhatFlow tags the order in Shopify Admin so fulfillment teams only ship verified orders.
FREQUENTLY ASKED QUESTIONS
How does COD verification reduce RTO losses?
A significant percentage of COD returns occur due to impulse buying, fake orders, or wrong addresses. By verifying buyer intent immediately via WhatsApp, you eliminate fake orders before incurring shipping and return logistics fees.
Can I automatically cancel unconfirmed COD orders?
Yes. You can configure rules or use Shopify Flow to hold or auto-cancel orders if the customer does not verify within a custom timeframe (e.g., 24 hours).
READY TO AUTOMATE WITH WHATSAPP?
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